Network technician
Job Description:
Identifies, troubleshoots, and resolves hardware, software, and network-related issues for end users across the district network, internet, servers, PCs, and Mac systems.
Installs, configures, and troubleshoots campus and remote-site network cabling infrastructure, including various LAN equipment and related software.
Uses a ticketing/tracking system to log support requests, monitor progress, and ensure timely problem resolution.
Tracks recurring issues, analyzes failure patterns, researches fixes, and implements effective solutions. Communicates regularly with management regarding unresolved or critical technical issues.
Collaborates with Network Engineers in designing, developing, and implementing network infrastructure.
Supports Network Engineers in resolving technical issues to ensure smooth end-user computing operations.
Requirements and Skills:
Diploma (Higher Diploma) in Computer Technology, Information Technology, or equivalent recognized certifications
Minimum 2 years of experience in:
Network installation and operation
Computer systems maintenance
Operating systems (Microsoft & Linux – all versions)
Minimum 2 years of hands-on experience in:
Network cabling (Cabling)
Working with all cable types:
Copper
UTP
Fiber
Minimum 2 years of experience in:
Low Current Systems
Electrical installations
Power generators
UPS systems
Education:Diploma or bachelor’s degree in computer science / IT or related field
Languages
Arabic
English
- Department
- Prime Digital
Colleagues
About Prime Gate
At Prime Gate, we are leaders in Infrastructure Technology System Integration with over two decades of expertise. Our mission is to provide innovative and reliable ICT solutions across industries, including telecommunications, IT, physical security, and digital services.
Committed to excellence, we partner with clients to transform their businesses, ensuring their systems are robust, secure, and future-ready.